Pricing, quotes & payment: frequently asked questions

We offer an initial no-obligation conversation and can arrange a site assessment. A reliable, detailed quote depends on the property and a clearly defined scope of work.

Pricing reflects the existing condition of the property, layout changes, materials, services affected, consent requirements, access and your chosen finish level. A written quote follows once the scope is confirmed.

A written quotation sets out the agreed scope, key inclusions and exclusions, payment terms and any assumptions the price is based on, so both sides are working from the same understanding.

Yes. Our Auckland renovation cost calculator gives an early planning range for common project types, useful for budgeting before a site assessment.

No. The calculator provides an early planning range based on typical project types. A firm price depends on a site assessment and a defined scope, confirmed in a written quotation.

Unexpected issues found once work is underway, such as moisture damage or earlier non-compliant work, can affect price. Any change to the agreed scope is discussed and confirmed with you before proceeding.

Payment terms, including any deposit, are set out in the written quotation and agreement for your project so both sides are clear before work begins.

Payment structure, including any staged or milestone payments, is documented in your project agreement and reflects the scope, duration and materials involved.

This depends on the scope and location of the enquiry. We'll confirm whether a site visit is chargeable when we discuss your project.

Once the scope, selections and site conditions are confirmed, we aim to provide a written quotation you can rely on. How firm that price is depends on how well-defined the scope is at that stage.

Quotes differ due to scope assumptions, material specifications, labour rates, included allowances and how thoroughly the site was assessed. Comparing like-for-like scope is the only reliable way to compare quotes.

It depends on layout, existing condition, fixtures and finish level. Our cost calculator gives an early planning range; a written quote follows a site assessment and defined scope.

Staged payments linked to project milestones are common for larger renovations and are set out in your written agreement before work begins.

Your written quotation states clearly what is included, such as GST, and what may be excluded, such as consent fees or owner-supplied items, so there are no surprises.

Scope changes are documented as a variation, with any price or programme impact agreed with you in writing before the change proceeds.

Check that each quote covers the same scope, materials, exclusions and site conditions. A lower price with vague inclusions can end up costing more once gaps are identified during the project.